The cruise control speed can be reprogrammed for any desired speed at any time simply by holding down either of the set speed buttons.
Therefore, the most likely cause for this would be that the cruise control buttons have been held down while the trolley is stationary as doing so will set that button to operate at 0mph.
You can reprogram these for your own walking speeds as follows:
1. Use the speed up and slow down buttons to find your desired walking speed
2. Press and hold the button you want to program for three seconds: the trolley will stop
3. Release the button and the trolley will restart: your new speed is now stored.
The button speeds can be accidentally programmed to zero speed: don't worry, just follow the steps above and all will be well.
If you need further help with this, please contact us Click here