If you notice that your rear wheel is not turning or your cart is going LEFT/RIGHT while moving forward, this is a good indication that the drive pin has become damaged.
This can be caused when the motors are under excessive load; i.e. using the cart in thick roughs for example.
The good news is that the pins can be replaced at home and is a simple operation to do so. To order a replacement pack of pins, please click here.
You can also reach out to our Customer Care team for further instructions on how to install the new pins. Please use the contact us form to reach out to us!